THANK YOU FOR CHOOSING US!

Crafted in the USA, our festive Ugly Sweatshirts are designed to bring pure joy, hilarious vibes, and maximum comfort to your Christmas parties. Whether you're competing in an Ugly Sweater Contest or celebrating with family, this cozy sweatshirt is built to stand out and keep the holiday spirit alive.

Material: Cozy 50% US cotton, 50% polyester blend
Fit: Midweight fleece with ribbed collar, cuffs, and waistband for a comfortable, classic fit.
Design: Tubular knit with seamless sides to ensure all-day comfort and a sleek finish.
Print: High-quality, vibrant holiday graphic print built to last through the festive season.

Need help with sizing? Check our size chart before ordering to find your perfect festive fit.

Care Tips: To preserve the bright graphic print, machine wash cold inside out and air dry or tumble dry on low heat.

SKU:

Shipping Information

• Processing Time: 1–3 business days (varies by product type).
• Shipping Time: 2D products (e.g., apparel): 3–5 business days; 3D products (e.g., home decor): 7–10 business days.
• Total Delivery Time: Processing + shipping time. Estimates may vary by destination.

RETURN & REFUND POLICY

At EMPOWER BLACK VOICE, all of our products are made-to-order. Please read this policy carefully before placing an order.

RETURN POLICY

We do not accept returns or exchanges under normal circumstances.

Because each item is custom-made specifically for you, returns are not accepted for the following reasons:

• You ordered the wrong size, color, or design
• You do not like the product or material
• You entered an incorrect or incomplete shipping address
• You changed your mind after placing the order
• You returned the item without contacting us first

REFUND / REPLACEMENT ELIGIBILITY

We only offer refunds or replacements (resend) in the following cases:

Eligible cases:

• The item is damaged or defective
• You received the wrong item, wrong design, or wrong size due to our mistake
• Your order did not arrive within the expected delivery timeframe:
  • U.S. orders: not delivered after 35 day
  • International orders: not delivered after 60 days

In these cases, we will offer either:

• A full refund, or
• A free replacement shipment

The choice is yours.

PROOF REQUIREMENT

To process a refund or replacement request, you must provide:

• Clear photos or videos showing the issue
• Your order number

Requests without valid proof may not be approved.

TIMEFRAME TO SUBMIT A REQUEST

You must contact us within 2 days of receiving your order if there is any issue.

Requests submitted after this timeframe may not be eligible for resolution.

SHIPPING ISSUES & LOST PACKAGES

If your order has not arrived within the delivery timeframe stated above:

• We will conduct an investigation with the shipping carrier
• Once confirmed, we will offer either:
  • A refund, or
  • A replacement shipment at no cost

NON-REFUNDABLE SITUATIONS

Refunds or replacements will not be issued if:

• The issue is caused by customer error (wrong size, address, or preference)
• The product matches the order details correctly
• The item was returned without prior approval
  

CONTACT US

If you believe your order qualifies for a refund or replacement, please contact us at:

📧 support@empowerblackvoice.com

Please include your order number and proof to help us assist you faster.

Learn more at our Return & Refund Policy