Personalized Custom Pillow - A Cozy Gift Made Just for Them

Make their favorite spot feel a little more personal. This personalized pillow pairs your chosen name with a custom-shaped design - a thoughtful gift for someone you love or a cozy finishing touch for your home.

• Soft to hold: Crystal Super Soft fabric with plush PP cotton filling for a soft, cushioned feel.
• Made personal: Add a name to create a custom pillow that feels chosen just for them.
• Printed on both sides: Colorful artwork printed directly onto the fabric for a smooth finish.
• Easy to style: A cozy accent for a sofa, bed, or favorite reading chair.

Available Sizes:

• 30 × 30 cm (11.8 × 11.8 in)
• 40 × 40 cm (15.7 × 15.7 in)
• 50 × 50 cm (19.7 × 19.7 in)

Care: Hand wash or machine wash in water no warmer than 113°F (45°C). Do not bleach or soak for extended periods.

Please allow a 1 - 2 cm variation in measurements. Actual colors may vary slightly from images.

SKU:

Shipping Information

• Processing Time: 1–3 business days (varies by product type).
• Shipping Time: 2D products (e.g., apparel): 3–5 business days; 3D products (e.g., home decor): 7–10 business days.
• Total Delivery Time: Processing + shipping time. Estimates may vary by destination.

RETURN & REFUND POLICY

At EMPOWER BLACK VOICE, all of our products are made-to-order. Please read this policy carefully before placing an order.

RETURN POLICY

We do not accept returns or exchanges under normal circumstances.

Because each item is custom-made specifically for you, returns are not accepted for the following reasons:

• You ordered the wrong size, color, or design
• You do not like the product or material
• You entered an incorrect or incomplete shipping address
• You changed your mind after placing the order
• You returned the item without contacting us first

REFUND / REPLACEMENT ELIGIBILITY

We only offer refunds or replacements (resend) in the following cases:

Eligible cases:

• The item is damaged or defective
• You received the wrong item, wrong design, or wrong size due to our mistake
• Your order did not arrive within the expected delivery timeframe:
  • U.S. orders: not delivered after 35 day
  • International orders: not delivered after 60 days

In these cases, we will offer either:

• A full refund, or
• A free replacement shipment

The choice is yours.

PROOF REQUIREMENT

To process a refund or replacement request, you must provide:

• Clear photos or videos showing the issue
• Your order number

Requests without valid proof may not be approved.

TIMEFRAME TO SUBMIT A REQUEST

You must contact us within 2 days of receiving your order if there is any issue.

Requests submitted after this timeframe may not be eligible for resolution.

SHIPPING ISSUES & LOST PACKAGES

If your order has not arrived within the delivery timeframe stated above:

• We will conduct an investigation with the shipping carrier
• Once confirmed, we will offer either:
  • A refund, or
  • A replacement shipment at no cost

NON-REFUNDABLE SITUATIONS

Refunds or replacements will not be issued if:

• The issue is caused by customer error (wrong size, address, or preference)
• The product matches the order details correctly
• The item was returned without prior approval
  

CONTACT US

If you believe your order qualifies for a refund or replacement, please contact us at:

📧 support@empowerblackvoice.com

Please include your order number and proof to help us assist you faster.

Learn more at our Return & Refund Policy